Health Informatics Service

Our Health Informatics Service conducts health related research for Sue Ryder Care and external customers.

We undertake and publish research in neurological, specialist palliative and end-of-life care. Our work can help inform business decisions, health policy and can improve the quality of life for those with a specialist palliative, neurological or end-of-life care need.

Services Available

We can offer the following range of services to external customers across the UK:

1. Advice and mentoring on setting up a Health Informatics Service
2. Delivery of training and education sessions.
3. Provision of an outsourced Health Informatics Service, including:

Health Related Market Research

Assistance in developing Joint Strategic Needs Assessments

Calculation of incidence and prevalence rates

Commercial mapping, for instance, advice to fundraising and retail sectors into the most appropriate geographical areas for development

Commissioning support

Conducting Health Needs Assessment and/or Health Impact Assessment, or advice in these areas

Developing profile of specific geographical areas according to customer requirements

Predictive modelling for future service requirements

Provision of specialist information and mapping to support Public Health requirements

Research in Neurological, Specialist Palliative and End of Life care environments

Advice/support in analysing existing data or information

Conducting primary and secondary research using qualitative and quantitative methodology

Customer satisfaction surveys

Data collection

Data quality assurance

Public consultation

Research on specific medical conditions and specific aspects of these or the care offered to those with the conditions

Surveys of services

"The work produced by the Health Informatics Service was the most comprehensive and detailed piece of needs analysis work ever undertaken in relation to people with neurological illnesses in Tayside.  It was completed within a very tight timescale of only 20 days which was most impressive".
Angus Council, June 2008

"We recently commissioned desktop research from the Sue Ryder Care Health Informatics Service (HIS).  We found the HIS to be professional and efficient, with the work delivered on a timely basis to a high quality standard.  The output was well-presented and comprehensive. We felt the fee fairly reflected the work produced. We would be prepared to consider commissioning further work from HIS in future."
Ryhurst Ltd, March 2008